Who are considered ‘pending users’ in the portal?

Users who have been invited to create a portal account but have not yet done so, will be listed under the ‘Pending Users’ link. This list can be accessed through ‘Manage Users’, under ‘Admin’ in your company’s settings.

Here you can see each user who has been sent an invitation to create a portal and their email. admins also have the ability to resend the invitation email to that user, or delete them from the pending invitation list.

It is very important to note that users in the ‘Invited Users’ list will not receive notifications from EnPowered. To receive notifications, each invited user must login at least once.

Watch the ‘pending users’ tutorial here.